At Leumi UK, employees are expected to abide by a framework of values and behaviours that adhere to our internal culture and our vision for the business.
This framework ensures that everyone is treated fairly, that there is mutual respect between colleagues across all levels, and that everyone is empowered to achieve their potential. Importantly, these values and behaviours allow us to provide the very best service to our customers, who remain at the centre of everything we do.
The behaviours are split across three core values: Transparency, Empowerment and Anticipation.
- Be open
- Be honest
- Be receptive
We want everyone to feel comfortable and able to speak up, knowing that they will be listened to and that their views will be respected and considered. We encourage open and honest communication with our colleagues, customers and third parties.
- Be encouraging
- Be involved
- Be inclusive
We appreciate efforts and recognise achievements. We believe in the ability of others to do a great job and we ensure they have the right tools and support to do so. We get involved with initiatives, collaborate with our colleagues and share ideas.
- Be ready
- Be considerate
- Be committed
We are conscious of the consequences of our individual and collective actions and how they affect our colleagues and customers. We take a consultative approach to decision making. We keep our goals front of mind and proactively adapt to change.